How We Handle Your Information
Privacy Policy
How we collect, use and protect the information you share with S4VE, written in plain English.
Last updated: October 19, 2026
The short version
The Society for Veterans Entertainment (“S4VE,” “we,” “us”) is a 501(c)(3) nonprofit. We collect only what we need to support the veteran community, we never sell your information, and you can email info@s4vevets.org at any time to update or delete what we have on file.
What we collect, and why
- Form submissions (volunteer interest, partnership inquiries, in-kind offers, newsletter signups, gaming program interest): the fields you fill in on the form, plus the page you submitted from. We use this to follow up about the thing you asked about. We keep one record per person (your email, name, city and interests if you gave them, and a note of each form you sent or gift you made) so your messages don’t get lost between inboxes. We only email you about S4VE news if the form was a request to hear from us.
- Mission replies: when you answer the Daily Mission question, we store your answer, the name or callsign you give (optional), your email (optional, only if you want a reply), and your choice about whether we may share it. Replies are private by default. They are read by S4VE staff only. We never score, rank, or analyze them. If you said we may share your answer, a person at S4VE may place it under that Mission as “From fellow veterans,” with your name only if you chose “Share with my name.” If you left an email, we may send you one short note the first time another reader reacts to a shared answer.
- Reactions: when you tap Like, Love or Medal of Valor, we store which Mission or shared answer it was for and a scrambled copy of a random code saved in your browser, so you can undo it. If you aren't signed in, that code is not linked to your name, email, or analytics. We do not show counts publicly.
- Member accounts: if you sign in at /account, we keep your email, anything you choose to add about yourself (name or callsign, branch, service era, region, interests), and a record of the Missions you open, react to and answer, and when. We use that record, and group members by those actions and details, to choose better Missions and events. We never score or analyze what you write, and we never guess your mood or health. Only S4VE staff see it. You can delete your account and this record at any time on /account.
- Your journal: if you write journal entries on /account, we store the words, the date, the Mission it was about (if you linked one), and your sharing choice. Entries are private by default: only you can read a private entry, and S4VE staff cannot see it. If you choose to share an entry, a person at S4VE reads it first; nothing is posted anywhere unless they ask you and you agree. We never score, classify or analyze what you write. You can edit or delete any entry, and deleting your account deletes them all.
- Battle Buddy: if you turn on Battle Buddy on /account, once a month we pair you with one other member who also turned it on and email you both an introduction. Your buddy gets your name or callsign, the line you wrote for them, and your email address. We pair people using only what you told us (region, service era, branch, interests) and last month’s pairs. We keep a record of who was paired each month; we don’t track whether you talk, and we send no reminders. Turn it off any time on /account to stop being paired.
- Cup of Joe: if you add any of your Venmo, Cash App, PayPal or Ko-fi handles on /account, readers can tip you under an answer you shared with your name. Anyone who taps that button sees your handle. The tip goes straight to you through that service; S4VE never handles the money and doesn’t see amounts. Clear a box to turn that account off.
- Game Room moves: at Dominoes tables, the moves people make help train our practice partners. For each move we save the tiles that could have been played, the one picked, the points, and whether the other seats were practice partners or people. We save it with no name, no account, no table and only the week it happened, so it can’t be traced to you. Because those moves aren’t attached to anyone, we can’t remove one person’s moves. If you turn on Learn my style at a table, we also keep a record of your own plays tied to your account, so the Game Room can show you how you play. No other member sees it, and it isn’t on any S4VE team page. Turning it off stops new records and keeps what’s there; deleting your account deletes it. Like everything in our database, both can be reached by the S4VE staff who run it. We never rank or compare members.
- Game Room tables: other players see you the way you chose under At tables, show in Game Room settings: your name and photo, your name only, or “Anonymous member.” That choice is saved on your device. Your photo sits at a public web address, so anyone who has that address can open it. Deleting your account deletes your photo. If you’ve added Cup of Joe handles and show your name, players at your table see your tip buttons. Table talk at a live table is held only while the table is open and is gone when it closes. A “Take your time” table, which can run for days, is saved in our database: who is seated (by account), every hand, the moves so far, the last 30 lines of table talk, and each player’s turn alert choice. A live table is saved the same way when the Game Room updates, so the game can pick up where it left off. Only the game server reads a saved table, though the S4VE staff who run the database can reach it. A saved table closes after 14 days with no move, or 7 days after a game ends with no rematch; a live table saved during an update closes if nobody is back within 20 minutes. We delete a closed table 30 days after it closes. Deleting your account deletes the closed tables you sat at right away; a table still in play when you leave is deleted 30 days after it closes.
- Game Room turn alerts: at a “Take your time” table you can tick Email me when it’s my move. We then send one email when the turn comes to you while you’re away, with the table code and the names the other players show at the table. We never send a reminder or a second email for the same turn. None go out between 10 PM and 8 AM Eastern; they wait until morning. The link at the bottom of every turn email switches them all off, and we save that choice on your account. Ticking the box again at a table turns them back on. If you link Telegram for turn alerts, we save your Telegram chat number on your account and send the same single alert there. You can unlink it on /account.
- Game Room invites: when you open the Invite sheet, we save a code tied to your account, plus the game or table it’s for. If someone signs in through your link, we note on their account that you invited them, when, and how the link was shared, and we list you as each other’s table buddies. Your buddy list shows first names only. No other member sees it, though the S4VE staff who run the database can reach it. Deleting your account deletes your invites and buddy list.
- Donations: processed by Givebutter. We see your name and email, and the amount, and add the gift to your record above (donors are not added to any email list); payment details are handled by Givebutter and never touch S4VE’s systems. See Givebutter’s privacy policy.
- Analytics: PostHog, with autocapture turned off, and we honor the Do Not Track browser signal. We track which pages get read and which articles lead to donations or signups. When you submit a form, we link that visit to the email you gave us, so we can understand which content led you to reach out. We never sell this information or use it for advertising. To have it removed, email info@s4vevets.org.
Who we share information with
We share your information only with the platforms we use to operate:
- Supabase — our database and sign-in provider. It holds form submissions, Mission replies, reactions, member accounts, journal entries, Battle Buddy pairs, member photos and the Game Room’s saved tables, moves, invites and turn alert choices.
- Railway — runs the Game Room’s game server, which holds each table while it’s being played.
- Formspark — a backup that receives a form submission if our database can’t be reached.
- Botpoison — checks that a form was sent by a person and not a spam bot.
- Resend — sends the occasional email from us, such as the note when someone reacts to your shared answer, your monthly Battle Buddy introduction, or a Game Room turn email you asked for.
- Telegram — delivers Game Room turn alerts, only if you link it.
- Givebutter — donation processing.
- PostHog — product analytics, hosted in the United States.
- Vercel and Cloudflare — hosting and DNS for s4vevets.org.
We do not sell your information. We do not run advertising. We do not buy data from third parties to enrich profiles.
Cookies and tracking
We use a single first-party analytics cookie (PostHog) to count returning readers. We do not run cross-site tracking pixels, retargeting ads, or social-media trackers. If you tap a reaction, your browser also keeps a random code and the list of what you reacted to, so the buttons remember your choice. If you sign in, your browser keeps your sign-in session. If your browser sends Do Not Track, we honor it and skip analytics entirely.
Your rights
You can ask us at any time to:
- See what information we have on file for you.
- Update anything that’s wrong.
- Delete your information from our active systems.
- Unsubscribe from emails (the link is in every email; you can also email us).
Email info@s4vevets.org with the subject “Privacy request” and we’ll respond within 30 days, usually much sooner.
Veterans Crisis Line
If you or a veteran you know is in crisis, contact the Veterans Crisis Line at 988, press 1, text 838255, or chat at VeteransCrisisLine.net. S4VE is not a clinical service and we cannot provide crisis intervention.
Children
S4VE’s programs are designed for adult veterans and their families and supporters. We do not knowingly collect information from children under 13. If we learn we have, we will delete it.
Changes to this policy
If this policy changes in a way that affects how we use your information, we’ll update the “Last updated” date above and summarize what changed on this page.
Contact
Society for Veterans Entertainment (S4VE)
Harlem, New York · San Diego, California
info@s4vevets.org